Privacybeleid

Magna Hifi geeft veel om uw privacy. Wij verwerken daarom alleen gegevens die wij nodig hebben voor (het verbeteren van) onze dienstverlening en gaan om met de informatie die wij over u en uw gebruik van onze diensten hebben verzameld. We never make your data available to third parties for commercial purposes.
Dit privacybeleid is van toepassing op het gebruik van de website en de dienstverlening van Magna Hifi. The starting date for the validity of these conditions is 15/05/2018, with the publication of a new version, the validity of all previous versions is canceled. Dit privacybeleid beschrijft welke gegevens over u door ons worden verzameld, waar deze gegevens voor worden gebruikt en met wie en onder welke voorwaarden deze gegevens eventueel met derden kunnen worden gedeeld. We also explain to you how we store your data and how we protect your data against misuse and what rights you have with regard to the personal data you provide us.
Als u vragen heeft over ons privacybeleid kunt u contact opnemen met onze contactpersoon voor privacyzaken, u vindt de contactgegevens aan het einde van ons privacybeleid.

About the data processing

Below you can read how we process your data, where we save it, what security techniques we use and for whom the data are transparent.
Our webshop has been developed with external software. Personal data that you make available to us for the benefit of our services will be shared with this party. The web store has access to your data to provide us (technical) support, they will never use your data for any other purpose. Our supplier is obliged to take appropriate security measures based on the agreement we have made with them. These security measures consist of the application of SSL encryption and a strong password policy as well as 2-factor authentication. The web shop uses cookies to collect technical information regarding your use of the software, no personal data is collected and / or stored.

Payment processors

To handle a (part of) the payments in our webshop, we use the platform of an external payment processor. This payment processor processes your name, address and residence details and your payment details such as your bank account or credit card number. payment processor has taken appropriate technical and organizational measures to protect your personal data. payment processor reserves the right to use your data to further improve the service and to share (anonymised) data with third parties. All the above mentioned safeguards with regard to the protection of your personal data also apply to the parts of payment processor’s services for which they engage third parties. The payment processor does not store your data longer than is allowed under the legal deadlines.

Our Guestbook

We collect reviews through our own platform. If you leave a review through our guestbook you are obliged to enter your first name and e-mail address. We publish your first name on our own website. In some cases we may contact you to provide an explanation of your review. We only use this information for the purpose of inviting you to leave a review. We have taken appropriate technical and organizational measures to protect your personal data. We reserve the right to engage third parties for the provision of services. All the above mentioned safeguards with regard to the protection of your personal data also apply to the parts of the service.

Shipping and logistics

If you place an order with us, it is our job to have your package delivered to you. We use various shipping parties. for carrying out the deliveries. It is therefore necessary that we share your name, address and residence details. Your data will only be used for the performance of the agreement. In the event that our shipping party engages subcontractors, our shipper also makes your data available to these parties.

Invoicing and accounting

We use accounting software to keep track of our administration and accounting. We share your name, address and residence details and details regarding your order. This data is used for managing sales invoices. For our records of our administration and accounting we use the services of accounting software. We share your name, address and residence details and details regarding your order. This data is used for managing sales invoices. Your personal data is sent and stored protected. Accounting software is required to maintain confidentiality and will treat your information confidentially. accounting software does not use your personal data for purposes other than those described above.

Purpose of data processing

General purpose of the processing

We only use your data for the benefit of our services. This means that the purpose of the processing is always directly related to the assignment you provide. We do not use your data for (targeted) marketing. If you share information with us and we use this information to contact you at a later date – other than at your request – we will ask you explicitly for this. Your information will not be shared with third parties, other than to comply with accounting and other administrative obligations. These third parties have all been kept confidential on the basis of the agreement between them and us or an oath or legal obligation.
Automatically collected data
Data that is automatically collected by our website is processed with the aim of further improving our services. This information (eg your IP address, web browser and operating system) is not personal data.
Participation in tax and criminal investigation
As the occasion arises, Magna Hifi can be held on the basis of a legal obligation to share your data in connection with government tax or criminal investigations. In such a case, we are forced to share your data, but we will oppose this within the possibilities that the law offers us.

Retention periods

We keep your information as long as you are our client. This means that we keep your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also consider this as a request for forgiveness. On the basis of applicable administrative obligations, we must keep invoices with your (personal) data, so we will keep this data for as long as the applicable term runs. However, employees no longer have access to your client profile and documents that we have produced in connection with your assignment.

Your rights

On the basis of the applicable Dutch and European legislation, you as a data subject have certain rights with regard to the personal data that are processed by or on behalf of us. We explain below which rights these are and how you can invoke these rights.
In principle, in order to prevent abuse, we will send copies and copies of your data only to your already known e-mail address. In the event that you wish to receive the data at another e-mail address or for example by post, we will ask you to identify yourself. We keep records of completed requests, in the case of a request for forgiveness we administer anonymous data. You will receive all copies and copies of data in the machine-readable data format that we use within our systems.
You have the right to file a complaint with the Dutch Data Protection Authority at any time if you suspect that we are using your personal data in the wrong way.

Right to inspection

You always have the right to inspect the data that we process or have processed that relate to your person or that can be traced back to you. You can submit a request to that effect to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data with an overview of the processors who have this data, with the e-mail address known to us, stating the category under which we have stored this data.

Rectification right

You always have the right to have the data that we process or have processed that relate to your person or that can be traced back to this. You can submit a request to that effect to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the details have been changed on the e-mail address known to us.
Right to restriction of processing
You always have the right to limit the data that we process or have related to your person or that can be traced back to you. You can submit a request to that effect to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the e-mail address known to us that the data until you cancel the restriction will no longer be processed.

Right of transferability

You always have the right to have the data that we process or have processed and that relate to your person or that can be traced back to you, performed by another party. You can submit a request to that effect to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all information about you that we have processed or that have been processed by us by other processors or third parties on the e-mail address known to us. In all likelihood, we will no longer be able to continue the service in such a case, because the secure linking of data files can then no longer be guaranteed.
Right of objection and other rights

In such cases you have the right to object to the processing of your personal data by or on behalf of Magna Hifi. If you object, we will immediately stop the data processing pending the settlement of your objection. If your objection is well-founded, we will make copies and / or copies of data that we process or have made available to you and then permanently discontinue the processing. You also have the right not to be subject to automated individual decision making or profiling. We do not process your data in such a way that this right applies. If you are of the opinion that this is the case, please contact our contact person for privacy matters.

Cookies

Cookies are placed via our website as part of the “Analytics” service. We use this service to track and get reports on how visitors use the website. This processor may be obliged to provide access to these data on the basis of applicable laws and regulations.

Cookies from third parties

In the case that software solutions from third parties use cookies, this is stated in this privacy statement.

Changes to the privacy policy

We reserve the right to change our privacy policy at any time. On this page you will always find the most recent version. If the new privacy policy affects the way in which we process already collected data relating to you, we will notify you by e-mail.